Our Process
We provide a fully managed implementation
At WeSyncIT, our aim is to provide a fully managed implementation for businesses with limited technical resources. Our knowledgeable team have extensive experience, so you can confidently rely on us to seamlessly integrate your platforms, allowing the focus to remain on your business operations.
Trusted by
Our Process
WeSyncIT’s collaborative process approach
Our process is collaborative, so we work with your key stakeholders to fully understand your specific requirements. This approach guarantees your needs are met and allows us to create clear, actionable milestones to ensure your project keeps moving.
Our Implementation Process
1. Project kick off
Our initial meeting with your key stakeholders helps us to clearly define your requirements and criteria for success. Following this, scoping sessions allow us to map out your integrations and touchpoints to create our deliverable blueprint.
2. Blueprint sign off
After the project kick off and scoping sessions, the final blueprint produced will detail our deliverables. This document is signed to confirm we have understood your requirements.
3. Configuration
Based on the agreed blueprint, our team then configure the WeSyncIT platform to meet your exact needs highlighted in the scoping session.
4. Training & user acceptance testing
Before deployment, all of our integrations are thoroughly tested by our team. We then provide UAT sessions to ensure you feel comfortable managing the integrations in the WeSyncIT platform. This is also an opportunity to confirm the integration works and provide us with any necessary feedback.
5. UAT sign off
Following UAT, a brief session with the key stakeholders is booked in to confirm the system is working as agreed and ready to progress to Go Live.
6. Go live
We can now connect your fully tested WeSyncIT platform to your production systems. For your reassurance, our team is on-hand to support, should you have any issues.
7. Post go live support
Following Go Live, our team provides rapid issue resolution and monitoring of your integration as well as handover to BAU Support team.